The transcription hour renewal time is based on the TIME the subscription was first created, rather than the general DATE, which is very confusing and inconsistent with other subscription services - all others I work with renew first thing in the morning. For instance, I initially signed up for Descript at 8pm so I my renewal date says I'll get more hours on the 4th, but I don't actually get them until 8p (which is useless to me at that point in the day). This is very confusing for a user who works in many different platforms and simply wants to look at their account and know when they'll be good to go with more hours. 3 suggestions to correct this: reset all user transcription hours first thing in the morning on the renewal date. add the TIME of renewal to our account settings so that information is clear to the user. allow the user to change their time of renewal.