Once again… ask before transcribing
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MJ Petroni
Every time the app is updated or reinstalled, the preference to 'ask before transcribing' is turned back off. I am trying not to be pessimistic, but it seems intentional. For years I have been requesting that this preference is 'remembered,' like all the rest, but it magically turned back off every time. I get that transcription hours are part of the business model, but come on—when importing multitrack items or tracks with lots of blank space, this is annoying and can result in people using transcription hours they didn't want to use.
Canny AI
Merged in a post:
Setting Changes on Updates
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Bethany Sands
Every time the software is updated is reverts to factory preferences. For example, I might not be aware that there is an update and when I upload a new audio file, it automatically levels the audio and adds "room tone." I typically have these settings turned off because I'd rather do that audio work myself as these settings in Descript are destructive and I cannot make changes after the audio is uploaded. Please do not do this as it wastes my available minutes if I were to re-upload the audio after changing the settings back to my own preferences. Please do not revert preferences back to factory settings during each new update. Thank you.
Gabe Michalski
shipped
Hi MJ Petroni - This issue was fixed in a recent update. Brad Puckett - please file a bug report if you encounter this again: https://help.descript.com/hc/en-us/articles/10337720480653-Contact-Descript
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Brad Puckett
YES PLEASE...this is shady, at best.