Give more ai speech hours per month
M
Mo
I wanted to share my experience regarding the transcription limits (AI SPEECH HOURS) associated with my subscription. I have upgraded my account twice within a few days due to reaching the maximum transcription limit, and I’ve recently been prompted to upgrade again. After reviewing the situation, I've concluded that the transcription limits appear to be lower than I expected, especially given the subscription fees.
I genuinely appreciate Descript for its user-friendly interface, but I believe there might be a misalignment between the value offered and the pricing structure. This could potentially hinder customer retention, as I would like to have a long-term relationship with your platform.
While I currently have no immediate plans to change services, I feel it's important to express my thoughts as a passionate user of Descript. To remain competitive in the rapidly evolving AI landscape, I believe an assessment of your business model could be beneficial. In the meantime, I've downgraded my subscription to FREE until this is looked at.
Thank you for considering this feedback. I really hope to see Descript continue to grow and improve in the future.