Agree - love the product but this is a table-stakes feature that every other service I use has been able to handle without issue. Hope this will be prioritised!

Fix it guys!

Please find a solution!!

I also have problem with this. Please find a solution. Thanks

This is a pretty big deal for something that should be a standard / minor fix. And the work around I was given is pretty cumbersome and I believe may actually cost me money (open a new account / add old email as a member / transfer files / cancel downgrade subscription). This needs to be fixed...or you should have a really clear disclaimer for when you sign up. WOW....this seems pretty basic. I've updated the same emails on other subscription services we use for the company.

Yes, this is causing us problems too. Please enable the change of login method. Thanks

This is VITAL issue. I signed up using a personal email address, and now when I'm trying to work in a professional context, I'm unable to update my email address? Please fix this, Descript.

I’m rebranding and cancelling the g-suite email I used to sign up for Descript, not knowing I wouldn’t be able to change it if I ever needed to. I’ve been able to change it for every other app I use.

I have many files on descript and as I’m paying for this, I don’t want to lose them!

Please allow us to change our login credentials.

I am also running into this issue. I signed up with a personal account. Now I can't change the account to my corporate email.