A space to report bugs
Chip Colquhoun
This is more something for the website than the app, but I'm encountering several bugs and can't find anywhere to check if others are having the same problem except this "Feature Request" page – and there are LOADS of requests here to sift through...!
Honestly, I'm massively irate with Descript at the moment. The way it will randomly ignore my spacebar, then later pick up the spacebar ONLY, and/or delete whole chunks of edited transcript for no apparent reason, is placing me in danger of going over deadline (despite starting a whole week in advance!) – and it's been getting steadily worse.
So we seriously need a place to let you know about bugs, or you're gonna keep getting floods of direct support ticket requests...
S
Shannon Wedge
A place to report/discuss errors would be great. Then we could ask other users things like "does the word 'okay' sometimes randomly apppear in your transcripts at the beginning or end of sentences when no one's speaking too?" so we could figure out if it's just us or weirdness others see too.
Matt Neputin [Mateusz Peplinski]
When I try to record an audio file directly in descript I get distortion and i don't know why
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Benedict Mortimer
I agree with this. There's a bunch of strange behaviour.
I'm not a developer but it feels like the whole 'environment' or way that Descript is built is quite inefficient and over engineered? Loads of visual effects and non-standard menus and buttons. It reminds me of the new Dropbox app and doesn't feel at all like a Mac app.